Energis Poland, one of the leading alternative carriers in Poland, is banking on technology by ECT to roll out three new value-added services. Energis is targeting business customers for service numbers and teleconferencing, as well as resellers for prepaid services.

effECTive^® Service Number Suite
In employing the ECT Group’s effECTive^® Service Number Suite with interactive and scheduled routing, Energis can benefit from a wide range of features and functionalities, and target specifically Polish service number business customers. Interactive Routing is fully IVR-based and leads callers through a series of questions before routing a call to its proper destination, while scheduled routing allows customers to route calls on the basis of various pre-defined criteria (e.g., call origin, time).

“The ECT Group’s effECTive^® Service Number Suite has an excellent track record across Europe, and we are pleased to base our service number offering on this premier solution,” said Ireneusz Klimczak of Energis.