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| ECT – What profitable providers of value-added services have in common. |
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| Network-Based Call Center | ||||
 Using ECT´s turnkey solution, BT Global Services is offering enhanced value-added services in the German fixed-line telephone network. Furthermore, BT Global Services is also examining the viability of extending the new product offering based on ECT technology to all of the European countries in which it operates. more ... |
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 Completel as one of largest carriers for business customers in France chose already in 2001 ECT’s technology to enhance its 800 services. It increased the capacity of the solution due to its huge success and therefore acquired ECT's effECTive® Service Number Suite in 2003. Completel is offering its customer an extranet allowing them to administer the routing of their calls, agents groups and planning online via Internet. more ... |
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 Telewest Broadband, one of Great Britain's largest alternative carriers, banks on next-generation technology of the European Computer Telecoms Group (ECT) for its service number offering. more ... |
 KomTel, the Flensburg-based telephone company (Versatel Group), offers innovative und intelligent voice-based value-added services based on ECT’s technology. These integrate the Internet to a great extent in order to make overall handling attractive and efficient for both KomTel itself and its 80,000 business and private customers across Germany. more ... |
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 Energis, one of Poland’s largest alternative carriers, relies on ECT technology since June 2005 for service numbers, teleconferencing, and prepaid services. more ... |
 Belgacom implements a new intelligent network service and customised network-based call centre services in summer 2006. more ... |
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| Status 06 / 2007 |