Better Business Outcomes Costs and Technology Leadership Shareholder Value Creation Lower OPEX, Higher Revenues Improved Bottom Line Acquisition and Retention of Customers
for Communications Service Providers

PROS

• You write your own code and have full control of everything.

CONS

• You need highly skilled programmers.
• You need different types of developers covering backend, frontend, DBs, etc.
• You have to pick the right programming language for each application.
• The developed service is a black box for your business people.
• You have to monitor all technology changes.
• You have to deal with all security aspects for each

PROS

• You select one of a variety of applications from different competing vendors.
• Usually these applications are tried-and-true as they are in the field at other telecoms companies.

CONS

• You get a silo application which needs to be integrated into your OSS/BSS .
• The service application is a black box which can only be changed via a CR process with the original vendor. This can be timeconsuming and expensive.
• You have no common CI throughout your application portfolio.
• There is little or no reusability and also no interworking with other applications in your portfolio.

PROS

• You get what you specify, tailored to exactly what you need.

CONS

• Very time consuming as you have to write a detailed specification.
• Very expensive as everything will be done just for you.
• You take on a lot of responsibility: will the application really do what it should do? Will it be scalable?
• You still need to do the whole integration into your OSS/BSS.
• You get a black box which can only be changed via the original integrator.
• There is no reusability and also no interworking with other applications in your portfolio.

PROS

• You resell an established product from a known vendor.
• You have only limited costs for network integration to the vendor’s cloud, e.g. via an SBC.

CONS

• Your gross margin is usually 80% lower than it would be with a service implemented in your own network.
• You have difficulty differentiating your offering as the third-party service you’re reselling is usually available from your competitors.
• You have little or no means of tailoring the service for important corporates and public sector customers.
• It is difficult or even impossible to combine and orchestrate the service with other services provided in your network.
• There is no reusability and also no interworking with other applications in your portfolio.

PROS

• You can extend your agile development squads to include business and technical citizen developers.
• Many application enhancements and changes can be made without line coding and without professional developers, allowing you to adapt and enhance the service continuously without costs for third-party vendors.
• Automation and the participation of business and technical citizen developers both reduce the time to market for new applications and adaptations as well as improve your market responsiveness.
• You have an open application with reusable components to simplify and accelerate integration both into your backend as well as into third-party services.

CONS

• With this option, you’re dependent on your own business savvy as well as on your T-LCAP vendor for support across the platform.