CAPEX vs OPEX
CAPEX vs OPEX Estimated Reading Time: 2 Minutes “Oh, we got both kinds”, the waitress in the Blues Brothers movie explains to Jake and Elwood. “We got Country AND Western.” At ECT, we can also offer both: CAPEX and OPEX,...
The Crucial Points for a Successful Migration
The Crucial Points for a Successful Migration Estimated Reading Time: 3 Minutes At ECT, a substantial amount of our business is migration. Whether it’s a platform for ring back tones, a network-based contact center or a legacy IN, when a system reaches end-of-life it...
When It Comes to Chatbots, Turing Test May Be Misleading. Try Turking Test Instead!
When It Comes to Chatbots, Turing Test May Be Misleading. Try Turking Test Instead! Estimated Reading Time: 7 Minutes Wolfgang von Kempelen was a Hungarian-born writer, physicist, architect and inventor who lived in the late 18th century. Although he brought...
The Carrier Cloud: The Ultimate Weapon
The Carrier Cloud: The Ultimate Weapon Estimated Reading Time: 4 Minutes We are heading towards a world in which communication will predominantly take place over the cloud – via telecom cloud-based services. With the advent of cloud services, and particularly...
Tapping Social Media to Increase Customer Loyalty
Tapping Social Media to Increase Customer Loyalty Estimated Reading Time: 5 Minutes A few weeks ago, my activity tracker stopped tracking my activities for no reason. I read all recovery instructions, watched recommended Youtube videos and meanwhile tweeted about my...
JAIN SLEE: Behind the Claims
JAIN SLEE: Behind the Claims Estimated Reading Time: 4 Minutes When I recently joined the Innovation Department here at ECT, I did research on many topics relating to the telecommunications industry. While diving into the topic of Telephony Application Servers and Service...
A Possible Alternative to JAIN SLEE
A Possible Alternative to JAIN SLEE Estimated Reading Time: 3 Minutes On my previous blog entry (“JAIN SLEE: Behind the claims”), I presented my findings and impressions of some claims made by JAIN SLEE vendors. Due to requests on this...
A Truly Fixed-Mobile Converged Solution
A Truly Fixed-Mobile Converged Solution Estimated Reading Time: 3 Minutes You might be thinking that fixed mobile convergence (FMC) is hardly a hot topic nowadays and wondering why I’m writing about it. Well, right after I got back to the...
Don’t Let Marketeers Shape the Future of Enterprise Communications
Don’t Let Marketeers Shape the Future of Enterprise Communications Estimated Reading Time: 5 Minutes Email as we know it is more than 25 years old. We spent the first part of the last 10 years launching startups that claimed to...