Lessons Learned: Where I Have Failed to Promote Diversity
Lessons Learned: Where I Have Failed to Promote Diversity Estimated Reading Time: 6 Minutes When Hans Huber, Walter Rott and I started working on the initial business plan for ECT, some 22 years ago, we made a conscious decision to base our...
The Workplace Productivity Gap among SMB: How CSPs Can Respond with their Own Solutions
The Workplace Productivity Gap among SMB: How CSPs Can Respond with their Own Solutions Estimated Reading Time: 5 Minutes According to an article published by Deloitte, the traditional workspace is changing. “The communications behaviors, habits, and tools that people use in...
Lessons Learned: Standing for Diversity is a Full-time Job
Lessons Learned: Standing for Diversity is a Full-time Job Estimated Reading Time: 5 Minutes Since its foundation, ECT has promoted diversity. Our team is comprised of people from over 40 countries that work together in Munich, Germany. As the Deputy...
How Can NFV Save CSPs Money and Increase Their Network Efficiency Today?
How Can NFV Save CSPs Money and Increase Their Network Efficiency Today? Estimated Reading Time: 6 Minutes There’s long been speculation about how Network Function Virtualization (NFV) can improve the networks of communications service providers (CSPs). In a recent Telecom TV...
Why the ‘T’ in ECT Should Stand for Tropicalización
Why the ‘T’ in ECT Should Stand for Tropicalización Estimated Reading Time: 4 Minutes During my many years working in the Latin American market, I have collaborated with a wide array of multicultural communications professionals, not just in my country...
We Will Not Submit to the Domination of Our Industry by a Few Global Giants
We Will Not Submit to the Domination of Our Industry by a Few Global Giants Estimated Reading Time: 5 Minutes CSPs have been put against the ropes by the likes of Alphabet, Cisco, Facebook and Microsoft. It’s time to take...
Our Tips for a Successful Migration of Value-Added Services
Our Tips for a Successful Migration of Value-Added Services Estimated Reading Time: 8 Minutes Migration. No carrier really wants to do it, and yet, it’s a critical part of the evolution of their networks. Getting it wrong can lead to...
CAPEX vs OPEX
CAPEX vs OPEX Estimated Reading Time: 2 Minutes “Oh, we got both kinds”, the waitress in the Blues Brothers movie explains to Jake and Elwood. “We got Country AND Western.” At ECT, we can also offer both: CAPEX and OPEX,...
The Crucial Points for a Successful Migration
The Crucial Points for a Successful Migration Estimated Reading Time: 3 Minutes At ECT, a substantial amount of our business is migration. Whether it’s a platform for ring back tones, a network-based contact center or a legacy IN, when a system reaches end-of-life it...
When It Comes to Chatbots, Turing Test May Be Misleading. Try Turking Test Instead!
When It Comes to Chatbots, Turing Test May Be Misleading. Try Turking Test Instead! Estimated Reading Time: 7 Minutes Wolfgang von Kempelen was a Hungarian-born writer, physicist, architect and inventor who lived in the late 18th century. Although he brought...
The Promise of Telecoms Low Code
This e-book will change the way you see telecoms service creation.
