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DNA has purchased ECT’s Service Creation Environment and an ECT Dedicated Agile Development Squad that will be working exclusively for DNA for at least one year. These two additions will allow DNA to respond even more rapidly not only to general market needs, but also to the unique requirements of its corporate and municipal customers. The agreement between DNA and ECT also includes expansion of DNA’s premium business service already based on the ECT VPBX application as well as the enhancement of DNA’s portfolio with new services.

Munich, November 4, 2019 ECT (European Computer Telecoms AG), Europe’s leading communications software company for the realization of value-added services in next-generation networks, and DNA Plc, one of Finland’s leading telecommunications operators, have expanded their cooperation with a new multimillion contract for the next three years. DNA will now be using ECT’s Service Creation Environment[1] (SCE) to develop and enhance innovative services, responding as agilely as possible to customer requirements as they emerge.

Since 2014, DNA Vaihdepalvelu, the ECT-based premiere business service of DNA, has delivered innovative VPBX services to Finnish municipalities and enterprises. DNA also utilizes ECT technology for other services, e.g. number portability, service numbers, etc. All services are realized on ECT’s INtellECT© Telephony Application Server which – together with the INtellECT© MRF – is integrated into DNA’s VoLTE network as well as its test and development networks. Now, with the Service Creation Environment and ECT Dedicated Agile Development Squad, DNA can continually enhance existing tailored solutions for key customers as well as realize new business and consumer products. Features and services can be developed in extremely short agile sprints and be shown immediately to stakeholders, including customers.

Global VPBX solutions designed to meet the lowest common feature set in North America just won’t fly in [the Finnish] market.

“With the ECT cloud-based highly-scalable Virtual VPBX solution, we have been offering for several years custom-built services for all sizes of enterprises in the Finnish market,” says Janne Hankaankorpi, Director of Corporate Services at DNA Plc. “The Service Creation Environment and the ECT Dedicated Agile Development Squad will help us to further decrease lead times for developing solutions targeted to meet new customer demands while making the process more cost-efficient and reinforcing our position in the enterprise market.”

“The Finnish market is unique worldwide due to its unbeatable mobile penetration and usage of data. It is also unique in the demands businesses and municipalities place on technology for cloud VPBX, attendants, UCC and workstream collaboration,” explains Dr. Marshall E. Kavesh, Chief Executive Officer of ECT. “Global VPBX solutions designed to meet the lowest common feature set in North America just won’t fly in this market: Finnish customers expect a myriad of features not used elsewhere, quick responses to emerging requirements, and of course, continuous innovation. Furthermore, carriers like DNA don’t want to be reduced to a sales channel for some global product also available from competing CSPs. We at ECT understand this and are specialized in enabling carriers to launch and continually enhance services tailored for their unique market and their individual customers. Such services are both stickier and much more profitable for CSPs like DNA.”

Now, with the Service Creation Environment and ECT Dedicated Agile Development Squad, DNA can continually enhance existing tailored solutions for key customers as well as realize new business and consumer products.

The ECT Service Creation Environment (SCE) is based on a philosophy of rapid application development with near zero coding. Following the OneAPI initiative, it includes web-based tools that automate virtually all of the steps in the creation and deployment of new services and features. Any CSP with ECT’s TAS and SCE, such as DNA and Proximus, can also contract for an ECT Dedicated Agile Development Squad. The CSP can augment this Squad with its own and/or third-party developers. The Squad works in three-week agile sprints, producing the features and services as requested by the CSP and its customers. These can then be demonstrated and evaluated directly in the CSP’s development network.

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[1] The ECT Service Creation Environment was formerly referred to as the INtellECT© Service Delivery Platform.

About DNA Plc

Founded in 2001 and consolidated in 2007, DNA Plc became, in a short-time period, one of the three biggest telecoms companies in Finland, with more than 4 million mobile and fixed network subscribers, thanks in part to their superior customer-satisfaction ethos. After entering the cable TV market in 2013, DNA established itself as the largest cable operator in the country and the leading pay-TV operator in both cable and antenna networks. DNA is currently preparing for the introduction of 5G services by bringing new technology to their network.

About ECT (European Computer Telecoms AG):

The ECT Group is Europe’s leading developer of value-added telecom services. With our virtualized platform (AS/MRF), innovative service applications and Joint Agile Product Development Program, major communications service providers worldwide realize products with minimal costs and the shortest possible time-to-market. We also migrate services from legacy, bare-metal platforms, innovating and consolidating them into one solution based on our VNFs with the option of full integration with a third-party VNF Manager, providing Automated Lifecycle Management. ECT provides core services, like SMSC, voicemail, MMS, WAP, carrier routing, NP, NTS, IVR, FMU, etc. and sophisticated services, e.g. for cloud call centers, UCC, workstream collaboration, chatbots, etc. We empower BT, Deutsche Telekom, DNA, Hi3G, izzi, KCOM, KPN, Liberty Global, Proximus, TalkTalk, Teliasonera, Totalplay, Virgin Media, Videocon, VodafoneZiggo, among many others. In addition to our own direct sales and service primarily in Europe, we also partner with Nokia Software which offers our products and services worldwide. Together with our customers and partner Nokia, we at ECT enjoy meeting challenges and creating opportunities.

Founded in 1998, ECT is an unlisted German public company with its headquarters in Munich, Germany and wholly owned sales and service subsidiaries in England, The Netherlands and the USA.

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