ECT will replace a legacy bare-metal platform which has end of service, migrate existing IVR services and provide the ECT Workspace, a state-of-the-art workstream collaboration service. With this second direct-sales contract in Mexico, ECT further expands its presence in the CALA region.
Munich, July 9, 2019 ECT (European Computer Telecoms AG), Europe’s leading communications software company for the realization of value-added services in next-generation networks, will be providing a complete solution including virtualized Telephony Application Server and Media Server as well as its INtellECT® Interactive Voice and Video Response and its workstream collaboration service, ECT Workspace. The Mexican operator is a market leader with a strong presence in TV, internet and communication services.
ECT Further Expands Its Presence in the CALA Region
”This contract further helps us build our presence in the Mexican market.Marshall KaveshCEO
“We just recently entered the CALA market both through direct sales as well as our partnership with Nokia,” says Dr. Marshall E. Kavesh, CEO of ECT. “After months of hard work and a proof of concept in their tech laboratory, we are proud that this new customer chose ECT. This contract further helps us build our presence in the Mexican market.” Analysts report that the Mexican telecoms market will have revenues above USD 27 billion for 2019, with an annual growth (vs 2018) of 5.9%i.
”After months of hard work and a proof of concept in their tech laboratory, we are proud that this new customer chose ECT.Marshall KaveshCEO
ECT’s INtellECT® Interactive Voice and Video Response will replace the operator’s current IVR solution with a state-of-the-art browser-based, graphical tool that allows them to set up routing and services through a simple drag-and-drop interface. The ECT Workspace is a unique OTT workstream collaboration solution, allowing this operator to be the first to deploy such a service in Mexico.