So, what makes low code such a revolutionary step forward?
Let's start by saying it loud and clear: Low-code platforms don’t make professional programmers obsolete. Instead, they define a new approach in which those developers collaborate with businesspeople to compose and maintain software products. Similarly, low code doesn't eliminate traditional coding. What low code does do is increase agility and productivity in the development process by simplifying the execution of repetitive tasks.
Low code (and no code) uses graphical interfaces instead of "manual" line-coding, allowing people with no advanced programming skills to participate in the development loop. These new participants—or citizen developers, as they are called—use customizable drag-and-drop building blocks to individualize or even create new apps. The use of these building blocks simplifies and speeds up development, and once they are created, building blocks can be reused in various applications. The blocks can also be further expanded and refined by professional developers to improve the customer experience and meet customer expectations.
Low code dramatically simplifies the development process, but that’s not the only advantage it brings. It can also help:
In the last decade, more and more CSPs have stopped developing their own services for national markets, and even reduced their value-added services portfolios to include only must-have items, like voicemail. But this is now changing, with growing opportunities for automation, service individualization and innovation, particularly for services using the new technological capabilities of 5G networks.
Low code is a key enabler of these changes. Product owners, business users and account managers at CSPs often have a huge backlog of ideas for new services and products that could be of tremendous value to their customers. Now, low code makes it possible to exploit these ideas and deliver revenue-generating, individualized services. Not only does this translate into increased sales and profits, it also drives customer retention, greater differentiation and enhanced competitiveness.
With Gartner’s prediction that 70% of new applications will be created with low code or no-code in the coming years, it seems clear that these tools are the wave of the future. That means that citizen developers will be playing a growing role in the application development cycle. The IT department will be able to focus more on new code-intensive projects. Customers will benefit from the new products and services created in accelerated development processes. And for CSPs, this will all mean a greatly improved ability to meet customer needs and tackle market opportunities as they appear.
This e-book will change the way you see telecoms service creation.
