ect logo white

Low-Code Development is Essential for CSPs

Estimated Reading Time: 3 Minutes
Low code, low-code software, solutions, platforms, development… Even before Forrester Research coined the term in 2014, low code was one of the most high-profile technologies out there. No wonder the analysts at Gartner predict that "by 2025, 70% of new applications developed by organizations will use low-code or no-code technologies, up from less than 25% in 2020."

So, what makes low code such a revolutionary step forward?

Low-Code Development versus Traditional Development

Let's start by saying it loud and clear: Low-code platforms don’t make professional programmers obsolete. Instead, they define a new approach in which those developers collaborate with businesspeople to compose and maintain software products. Similarly, low code doesn't eliminate traditional coding. What low code does do is increase agility and productivity in the development process by simplifying the execution of repetitive tasks.

Low code (and no code) uses graphical interfaces instead of "manual" line-coding, allowing people with no advanced programming skills to participate in the development loop. These new participants—or citizen developers, as they are called—use customizable drag-and-drop building blocks to individualize or even create new apps. The use of these building blocks simplifies and speeds up development, and once they are created, building blocks can be reused in various applications. The blocks can also be further expanded and refined by professional developers to improve the customer experience and meet customer expectations.

Benefits of Low-Code Development

Low code dramatically simplifies the development process, but that’s not the only advantage it brings. It can also help:

  • Increase agility. Outcomes are visible after each iteration, increasing exponentially the speed of the development process.
  • Enable Innovation. By empowering non-traditional programmers with tools that allow them to easily individualize, modify and create new applications without the need to type a single line of code, the whole development process can be enriched with new out-of-the-box ideas.
  • Reduce costs. Low code reduces programming effort by as much as 80% compared to time-consuming traditional coding. By reducing the number of professional developers and man-hours needed for a project, low code platforms offer considerable savings.
  • Free up IT resources. With citizen developers able to create and modify software on their own to meet the needs of their customers, professional programmers can devote more time to larger, strategic IT projects that help the company transform and innovate.

What Does Low Code Mean for CSPs?

In the last decade, more and more CSPs have stopped developing their own services for national markets, and even reduced their value-added services portfolios to include only must-have items, like voicemail. But this is now changing, with growing opportunities for automation, service individualization and innovation, particularly for services using the new technological capabilities of 5G networks.

Low code is a key enabler of these changes. Product owners, business users and account managers at CSPs often have a huge backlog of ideas for new services and products that could be of tremendous value to their customers. Now, low code makes it possible to exploit these ideas and deliver revenue-generating, individualized services. Not only does this translate into increased sales and profits, it also drives customer retention, greater differentiation and enhanced competitiveness.

Is Low Code the Future?

With Gartner’s prediction that 70% of new applications will be created with low code or no-code in the coming years, it seems clear that these tools are the wave of the future. That means that citizen developers will be playing a growing role in the application development cycle. The IT department will be able to focus more on new code-intensive projects. Customers will benefit from the new products and services created in accelerated development processes. And for CSPs, this will all mean a greatly improved ability to meet customer needs and tackle market opportunities as they appear.

ECT Editorial Team
ebook cover bringing low code to telecoms

Download the E-book