Moreover, with our ready-to-use app, SalesChat, you can directly offer conversational commerce services to SMEs, tapping into a whole new revenue source with up to 80% gross margins.
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Conversational Commerce Service for Small and Medium-Sized Retailers
SMEs are often struggling to adapt their sales to the post-pandemic world. Store visits have all but ground to a halt, and everyone has gotten used to using digital channels. Retailers would like to present and sell their products and services digitally, but often hesitate due the difficulty non-technical people have getting started. There are also other issues: lack of business-friendly usability, high pricing, fear of entrusting sales and customer data to unknown vendors, etc. This is the opportunity for you as a CSP.
Our ready-to-use app for conversational commerce, SalesChat, reopens the interactive customer dialogue for SMEs and enables digital personal consultations. As a CSP, you have the unique opportunity to provide a simple and affordable solution any retailer can easily set up and use. SalesChat harnesses the latest technology with the extreme ease-of-use required to serve the small and medium-sized retailer segment often ignored by the OTT vendors focusing on larger organizations.
Interactive Dialogue from an App on a Web Site or Mobile App with Simple Chatbot, live chat, voice and video, etc.
Retailers or SMEs can easily configure chatbots for automated human-like interaction.
SMEs empower their customers to automated interactions and consultation appointment booking, reducing effort for their customers, while freeing time of the store’s staff.