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From Service Delivery Platform to Low-Code Application Platform

The Future of Telecom Service Delivery

If you work in the telecoms industry, chances are you are familiar with the term “service delivery platform”, or SDP. But what about “telecoms low-code application platform”? You probably haven't heard about that one. Yet.

How SDPs are used in the telecoms industry

SDPs are a pivotal part of service creation, orchestration, and execution. They provide a bridge between customers and the CSP’s Business Support Systems (BSS) and Operational Support Systems (OSS), enabling the agile delivery of multimedia services that ultimately enhance the customer experience.

What is a service delivery platform?

An SDP is a set of components that provides a certain benefit to customers. SDPs are the backbone of the digital transformation in the telecoms industry, because they enable communications service providers (CSPs) to deliver, create, control, charge for, and manage services.

The challenges of using traditional SDPs

While SDPs are instrumental to the industry, they can also present challenges in terms of complexity, scalability, performance, and security. The costs tied to deploying and managing an SDP can complicate CSPs’ efforts to reduce capital and operating expenses—especially when the CSP faces vendor lock-in with the technology.

Telecoms Low-Code Application Platform: A powerful SDP

Low code is an approach to software development that enables the rapid delivery of applications by requiring only minimal hand-coding. By using a drag-and-drop interface, low code simplifies the application-development process. More can be achieved in less time, reducing costs and making new apps easier to build and manage.

Rather than being positioned in the IT realm, ECT’s Telecoms Low Code Application Platform (T-LCAP) integrates into the telecoms network independently of the network technology in use (TDM, softswitch, IMS, VoLTE, 4G, 5G, etc.) With this platform, the old rigid telecom protocols become easily programmable as drag-and-drop modules. As a result, new value-added services and apps can be created using pre-tested building blocks. Reaction times are shorter because the handling of change requests, expansions, and individualization no longer requires the intervention of programmers. Innovation is accelerated because programmers are freed up to focus on creating new building blocks.

Why CSPs should choose T-LCAP over a traditional SDP

T-LCAP is the natural evolution of ECT's SDP. Its underlying technology is based on tried-and-true telecoms components of SDP, including the service execution engine and model-based, automated tools that have been used by CSPs for decades.

ECT's T-LCAP builds on that foundation to enable CSPs to more easily improve customer experience, reduce costs, and accelerate time-to-market.

Contact us to schedule a demo or to discuss your specific needs.