Business Outcome:
Acquisition and Long-Term Retention of Enterprise and Public Sector Customers
Makes it Possible, for instance, at DNA
In Finland, large corporates and municipalities tender for their virtual PBX and business services, generally every 5 years. If you’re looking to increase your share of the market, this is your opportunity to acquire a large number of subscribers all at once: one tender could involve more than 1,000 users.
But it’s not easy to win: the consultants writing these tenders require every kind of new technology imaginable as well as integrations with a myriad of proprietary systems and third-party products.
If you have to program this all from scratch or you’re just reselling a one-size-fits-all OTT service, you cannot compete. You need the cost-effectiveness, innovation and flexibility of Telecoms Low Code.
“We have diverse network and business services based on ECT Packaged Business Capabilities.
By also using their Telecoms Low-Code Application Platform and integrating an ECT Dedicated Agile Development Squad into our own DevOps, we respond to market demands really quickly and cost-effectively.
This a real tangible competitive advantage when we participate in tenders from municipalities and enterprises requiring customizations and special features. It all translates into ever-improving business outcomes for DNA and our customers.”
Janne Hankaankorpi Director of Corporate Services
DNA, Telenor Group, Finland
we migrated and consolidated legacy services.
Situation
Multiple legacy service platforms not compatible with DNA’s IMS/VoLTE network.
Impact
High OPEX for older, unchangeable services in part due to end of life.
Solution
Legacy services migrated to one ECT solution with low-code PBCs and apps for NP, NTS, IVR, call distribution, VPBX, WebRTC, MS Teams integration, etc.
Benefits
Attractive, innovative products easily augmented and individualized via low code, greatly reduced OPEX and a simplified network architecture.
And we provided low-code co-development and individuation of new business services.
Situation
Product enhancement meant costly and slow waterfall programming by hand.
Impact
New developments often too slow and too expensive; difficulty responding to market and customer requirements.
Solution
DNA licensed ECT’s low code and integrated an ECT Dedicated Agile Development Squad into its own DevOps processes, each two-week sprint providing usable results.
Benefits
Agile individuation of services provides a competitive advantage over other CSPs without Telecoms Low Code.
Would you like to hear more? We look forward to meeting you!
Prev Improved
Bottom Line
for instance, at Virgin Media O2
for instance, at Proximus
Bringing Low Code to Telecoms
This is the first of a series of ECT e-books on low code and its significance for CSPs. It discusses the motivation behind low code, how it is revolutionizing IT and what is required to bring low code to the telecoms network.
Estimated Reading Time: 16 minutes (13 pages)
