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High-margin service

Satisfy your enterprise customers with a high-margin service that spares you from major costs and the need to make initial investments.

Secure and reliable

Provide a secure and reliable UC&C solution from within your locally regulated CSP infrastructure.

Customer retention

Increase customer retention and add value to your brand with your own white-label solution.

Differentiated service

Offer a differentiated service that fits the needs of your market.

ECT Unified Communications and Collaboration Suite for CSPs
(ECT UC&C Suite)

Carrier-Grade Workstream Collaboration and Cloud-Based PBX in One Single Platform

High-margin service

Address your enterprise customers with a high-margin service without incurring in major costs or initial investments.

Secure and reliable

Provide a secure and reliable UC&C solution from your locally-regulated CSP infrastructure.

Customer retention

Increase customer retention and add value to your brand with your own white-label solution.

Differentiated service

Offer a differentiated service that fits the needs of your market.

ECT Unified Communications and Collaboration Suite for CSPs
(ECT UC&C Suite)

Carrier-Grade Workstream Collaboration and Cloud-Based PBX in One Single Platform

arabic icon language switcher
ect white logo

ECT Unified Communications and Collaboration Suite for CSPs
(ECT UC&C Suite)

Carrier-Grade Workstream Collaboration and Cloud-Based PBX in One Single Platform

High-margin service

Satisfy your enterprise customers with a high-margin service that spares you from major costs and the need to make initial investments.

Secure and reliable

Provide a secure and reliable UC&C solution from your locally-regulated CSP infrastructure.

Customer retention

Increase customer retention and add value to your brand with your own white-label solution.

Differentiated service

Offer a differentiated service that fits the needs of your market.

The ECT UC&C Suite Is Made Specifically for CSPs

CSPs benefit from a whole suite that can be offered to business customers as a bundle or as stand-alone services. Along with flexible offerings, the ECT UC&C Suite delivers the best value, delivery speed, security, and availability. It also adds value to your offering through own-branded solutions that integrate and co-exist with your existing services.

The suite combines a tried-and-true cloud PBX with a modern workstream collaboration solution. Your business customers therefore benefit from the organization and unification of telephony, messaging and video-conferencing in one single application.

ect ucc diagram
Virtual PBX
Workstream Collaboration

Current trends, as well as the outbreak of COVID-19, have rapidly tilted the balance from traditional Unified Communications (UC) to Workstream Collaboration (WSC).

Gartner predicts that by 2023, 75% of organizations using a WSC solution will extend it to all their employees, up from 45% in 2019.

(Gartner, Market Guide for Workstream Collaboration)

What Are the Business Opportunities for You as a CSP?

Address market demands

Modern and easy to use Workstream Collaboration (WSC) offered as a stand-alone service or along with the tried-and-true cloud PBX.

Best business case

A guaranteed high ARPU (60%+ margins) gives you the advantage of early breakeven and high profitability without requiring many subscribers. This is ensured by a low license fee per active subscriber.

Low risk

OPEX model with minimal or no upfront CAPEX.

Customer stickiness and differentiation

Offer an own-branded business suite directly from your network infrastructure, rather than reselling the OTT solutions of your competitors.

Customer acquisition

Attract new subscribers via trial and self-provisioning for immediate usage.

Short time-to-market

Quick deployment in your virtualized environment, and standard integration with core infrastructure.

Continuous collaboration

Go-to-market assistance and customized tailoring to your market via our Joint Agile Product Development.

What Are the Benefits for Your Business Subscribers?

Low TCO

Telephony, conferencing, messaging and collaboration in a single service without the extra costs of silo OTTs from the cloud.

Ease of Use and Adoption

Self-provisioning and trial options allow everyone to get onboard without any friction. No on-prem infrastructure or specialized IT departments are required. Intuitive user interfaces, as well as self-training and help portals, keep users engaged and oriented in the usage of the service.

Beyond IP-only calls

PSTN telephony integration without special setup and additional investment. Seamless communication with colleagues and external partners is enabled, without long provisioning processes, by a single solution for collaboration and telephony.

Trusted brand and provider

Security and availability are guaranteed by your regulated Telco infrastructure.

Secure communications

Calls are secure and encrypted via WebRTC technology. All company data is kept in the secure Telco cloud, within the borders of its original country.

Smart clients

Access to the suite from all devices and locations via modern web and mobile clients.

Improved mobility

Users can transition between devices and benefit from ubiquitous access to the service. Ongoing calls and meetings can be seamlessly transitioned between networks (fixed, mobile, WebRTC) and devices (laptop, mobile phones).

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